Amy Howard at Home® products are all proprietary formulations and are made in the USA.

All orders are shipped from our offices and warehouse in Memphis, TN.

We typically ship orders within 24-48 hours, and processing time can vary during sales or holidays. Most orders ship via FedEx Express which is a 2-day transit time. Small orders will ship via USPS and transit times vary. International orders are sent via DHL.

Once your order is shipped, you will receive an email with your tracking information so you can track your order to its final destination.

If you accidentally entered the wrong shipping address, please notify our team immediately via email at support@amyhowardathome.com, or call our office at 901-547-1448. 

We are not able to ship overnight. We do ship most orders via FedEx Express which is a 2-day transit time. Large orders are shipped via FedEx Ground which is 1-4 days in transit depending on the delivery location. We process orders within 24-48 hours, and you will receive a shipping confirmation email to verify the method used and an estimate delivery date.

We accept Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, Facebook Pay, and PayPal. 

If your order/item is damaged during shipping, please take a photo of the damaged good(s) and packaging, provide your email address used to place the order and order number within 72 hours of receiving your order and send this information to support@amyhowardathome.com.

We take great care in packaging your order, but we unfortunately have no control over shipping conditions once the order has left our facility. We will be happy to file a claim with the carrier on your behalf and, if approved, provide a refund for the damaged item(s).

If your order was returned to us for any reason, you will receive an email from our customer service team to re-ship the goods once it has been delivered back to our fulfillment center. 

Once an item has been marked as returned to sender by the shipping carrier, the only option is to wait for it to arrive back at our fulfillment center. We are unable to intercept the package at this point in time.

If your tracking number shows delivered but you have not received your package, we advise you to do the following:

-Check your property, porch, and mailbox well. Some carriers will hide your package from porch thieves, so it may not be placed in direct sight.

-In many cases, the tracking will show delivered but the carrier will end up delivering several days later. Please wait 3-4 days after the tracking shows delivered to receive your package. 

Amy Howard at Home is not held liable for packages stolen upon delivery. Should you want to increase security on your order, please contact support@amyhowardathome.com immediately upon ordering to request we add a signature requirement for the delivery of your package. This decreases the likelihood of stolen items. 

For orders lost in transit, please contact your post office or delivery service before notifying us. We kindly ask that you have an incident number or similar identification of a claim with the post office or service before you reach out to us.

We host workshops in our Memphis studio and throughout the U.S. in our retailers’ studios. Amy Howard at Home® retailers have project-driven workshops that provide hands-on finishing techniques with instructors who have trained with Amy Howard.

Given the Covid-19 pandemic, workshops will vary and be subject to the changing guidelines of the CDC and local governments. 

We highly recommend attending a workshop, and having an instructor provide suggestions on what to do and how to improve your craft. However, anyone can use Amy Howard at Home® products, especially with our online tutorials. We are passionate about teaching and have many great resources on our website and YouTube channel. 

You should adhere to the posted instructions as closely as possible. The antiquing process, however, is as individual as the person doing it.

All the paints, gesso, stains, antiquing glazes, and plasters are eco-friendly.

Masonry, concrete, plastic, glass, resin, melamine, laminate, linoleum, vinyl, fabric, wicker, formica, etc. 

No sealing is required if your surface does not get exposed to a lot of wear. 

Yes, but clean the piece well prior to painting. 

Yes, but it is best and will keep longer if the piece is not directly in the elements. 

Yes! One Step is a great surface to use as a base for many other finishes. 

One Step Paint is a calcium carbonate and water based paint, and does not have to be sealed. Toscana Milk Paint is a casein based paint, comes in powder form, and has to be sealed. 

No, no sanding is needed.

The One Step Paint is water based, so you may clean brushes with water. 

Yes, One Step Paint if fabulous on fabrics. Dilute the paint with water 15-20% and use on vinyl, pleather, leather, linen, cotton, etc. It is always best to test paint on a sample before doing it on your piece. 

There are 101 colors available in the One Step Paint. You may certainty mix One Step colors to make custom colors!

One to one and a half years. If the paint is older, it does not mean the paint is always bad. We recommend keeping the paint inside, tightly sealed, and unexposed to extreme temperature. 

No, use waxes or other finishes such as the Toscana Milk Paint to create an aged look.

No, if your piece is already stained you will need to mix Binder into your milk paint so it will adhere. 

Stain helps add an extra layer of color and create depth. This is how they would have done it centuries ago.  You may use our Gel Stain, One Step Paint, or the raw wood as a base for the milk paint. 

No, but it is best to use a blender if possible. It mixes faster and results in smoother (not clumpy) paint. If you cannot blend it, you may mix by hand and strain the paint to take out clumps and foam. 

Allow your paint to it for up to 15 minutes. This will allow the foam to settle into the paint. 

If the paint is too thick, it will be harder to wear off using the Antiquing Glaze.

No, adding more powder will make your paint thicker. To alter the color of milk paint, you will need to add pure pigment or other milk paints and mix while the powder is dry. 

You will want to mix colors when the powder is dry. 

The shelf life when dry is forever! When mixed, the shelf life is 2 weeks in the fridge in a sealed container. 

Toscana in the fridge is good for 2 weeks. Make sure you bring the paint to room temperature before using. 

Room temperature water is best for mixing milk paint. 

Thicken up the paint by adding more powder. You can also work in sections and flip the piece to where you are working horizontally. 

2 coats of milk paint is best, but you may use more depending on what other layers you're incorporating.

No, you will mix it the same way as using to paint your piece. 

Yes, you can use milk paint over an existing finish if the finish has One Step paint over it. You can also mix it with milk paint binder to go on more surfaces. It will still need to be sealed. 

Bumpy application is the result of not mixing enough/properly. Dry time between coats is 30-45 minutes. 

It is not necessary to sand between coats but can be done for  smoother looking finish. 

It will continue to age and peel unless sealed. 

No, but you must have light wax and cannot have dark without the light wax. 

Yes! This is the beauty of Toscana milk paint. You can create so many different looks depending on the layers you use. 

You may use lacquer on wood, metal, glass, plastic, resin, or laminate, but it is best on wood surfaces. 

Yes, you may use the lacquer over a currently sealed or finished piece. 

Yes, but not directly in the elements. It is best to add a clear coat sealer for protection and longevity. 

It is not always necessary, but it is best to use the primer as the first step in the lacquer process. If your piece/surface is smooth with not divots or roughness, then the primer is not necessarily needed. 

We recommend applying 1-2 coats of prime, 2-3 coats of lacquer color, and 1-2 coats of Bright Idea to finish. 

1 hour is the normal dry time between coats of lacquer. 

Lacquer should be allowed to cure for at least 48 hours before you begin to use your piece. 

You will need to fill in and smooth out any uneven or damaged areas before lacquering. 

Lacquer looks fabulous on chair, lamps, chests, tables, mirrors/frames, etc. 

Yes! Check out the tutorials on our website as well as our YouTube channel at https://www.youtube.com/c/amyhowardathome. 

No, lacquer does not need to be sealed. We do recommend using Bright Idea as the final top coat for optimum shine. 

Spray lacquer in a well ventilated area. It does not always have to be inside, but using outside can cause uncontrollable overspray. 

No, to antique a mirror, you will need to work from the back and it will need to be off the wall and accessible. 

You may use white paper to reflect off of to see where the mirror is antiquing. 

Yes, the warmer the temperature, the faster the reaction.

Do not get the product on your skin. Make sue to wear gloves when working with mirror strippers. 

Mirrors must be real silver. Mirrors are made differently and can result in different reaction times. Some will react faster than others. 

Seal the back of the mirror with our One Step Paint. 

It can take anywhere from 5-10 minutes. Different mirrors have different reaction times. Do not scrape it off. Use kraft paper to peel off the backing. 

It is best to rill on with a typical paint roller. An alternative tool would be to brush on using a sponge brush. 

If all the back does not come off, this is okay. It will add character to your piece. If you do not want to have the back left on, strip again. 

You cannot apply antique solution right after using a stripper. You will need to make sure to clean the piece of stripper very well using simple green and water. 

Clean using simple green and water. Wait for the mirror to dry or speed up the dry time with a blow dryer. 

Clean solution by rinsing with water. 

Remove the back and antique again using the antiquing solution. 

Use Liquid Nails or Mastic. 

No, no special instructions are needed in cutting the mirror in order to antique it later. 

Zinc is best used on galvanized sheet metal. It is great as a table top, backsplash, doors, etc. 

No, it can only be used on galvanized sheet metal. 

You can use the zinc solution in conjunction with the antique mirror solution to antique sterling silver gilding. 

You do not have to seal, but it is best to seal it to protect the finish for years to come. 

Yes, it can be used outside, but it is best not to put zinc pieces directly into the elements. 

Zinc is a chemical, so it is best to not put food directly on the surface. Treat it like you would any other counter, and use a cutting board. :)

Give him the dimensions of the pieces (as though it were a cap and tooth). Let them know if you want a roll over and how much you want to roll over. 

22 gauge is the best to use for furniture and walls.